1. Who is responsible for processing your personal data?
Name: PRAT I FERRER CLINICA DENTAL S.L.P. (DENTAL IMPLANTS SPAIN)
Address: Calle Caminet de les Vinyes 10, 08302, Mataró (Barcelona)
Contact phone number: 937 414 888
Email: hola@pratiferrer.com
2. Who is the Data Protection Officer and what do they do?
The Data Protection Officer is responsible for diligently ensuring compliance with data protection regulations. You can contact them via the following email: dpd@utpr.es
3. Principles we will apply to your personal information:
In processing your personal data, we will apply the following principles in accordance with the new European data protection regulation.
- Lawfulness, fairness, and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes, which we will inform you of in advance with absolute transparency.
- Data minimisation: We will only request the data strictly necessary for the purposes for which we require it.
- Storage limitation: The data will be kept in our database for no longer than necessary for the purposes of the processing. Depending on the purpose, we will inform you of the corresponding retention period in all cases.
- Integrity and confidentiality: Your data will be processed in such a way as to ensure adequate security and confidentiality. You should know that we take all necessary precautions to prevent unauthorised access or misuse of our users’ data by third parties.
4. How did we obtain your data?
The legal basis for processing your data is free, specific, informed, and unequivocal consent for the execution of the dental service contract formalised by acceptance of the budget or, where applicable, the preparation of a prior budget.
Exceptionally, and always with prior consent, data may have been obtained by other means.
5. What personal data do we process?
The personal data we process for the legitimate purposes explained in point 6, and depending on the services, may include:
- Names and surnames
- Postal address
- NIF
- Phone number
- Dental X-rays (periapical, bitewing, cephalometric, dental CT, orthopantomogram)
- Health data obtained from conversations with you
- Data related to medical insurance
6. Why do we process your personal data?
We process your personal data primarily to collect your health information to provide you with the best healthcare, keeping a record of all data that, under medical criteria, allow a truthful and updated knowledge of your health status relevant to the medical treatment to be performed.
We also process your personal data to manage all additional services related to healthcare (analytical laboratories, prosthetic services, etc.), the relationship with your insurance company or mutual, and for accounting and tax management, particularly the billing of the services provided.
Additionally, with your prior consent, we manage and develop marketing activities and send commercial communications by electronic means.
7. When and why might we share your data with third parties?
Your personal data may be shared with the following recipients for the reasons indicated:
- Public administrations: to comply with legal obligations to which we are subject due to our activity.
- Insurance companies and mutuals: if you access our services through health insurance, solely to manage the services and payment of the services provided.
- Analytical laboratories, dental prosthetists, and similar: solely to provide you with the contracted treatment.
- Healthcare professionals and clinic collaborators: solely to carry out the contracted treatment. In any case, the data never leave the clinic.
- Accounting and tax consultancy: solely to manage our accounting (issue invoices, file tax returns, comply with commercial obligations).
8. International data transfers
Under no circumstances do we transfer your personal data to any person or entity, either within or outside the EEA.
9. How long do we keep your personal data?
- Clinical record: the legally established periods for this type of document, which are currently set at 15 years.
- Other personal data (names, postal address, NIF): the legally established periods according to tax and commercial legislation.
10. What are your rights?
Everyone has the right to obtain confirmation of whether or not we are processing personal data concerning them.
Data subjects have the right to:
- Request access to personal data
- Request rectification or erasure
- Request the restriction of processing
- Object to processing
- Request data portability
We have the relevant forms available for you to exercise your rights.
Data subjects may access their personal data and request the correction of inaccurate data or, where appropriate, request the erasure of data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain them for the exercise or defence of claims.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.
Data subjects also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they believe that the processing of personal data concerning them infringes the European Data Protection Regulation.
